PrepCue Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and Autometa, the provider identified in the PrepCue app-store listing ("Autometa", "we", "us", or "our"), governing your access to and use of the PrepCue mobile application, website, and related services ("PrepCue" or the "Service").

By downloading, accessing, or using PrepCue, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

The current minimum age is 10. Anyone under 10 must not create an account. Local rules may impose additional age, consent or authorization requirements.

If you are a minor, a parent or lawful guardian must review these Terms and provide the agreement, supervision and consent required by applicable law. Where a minor cannot enter an enforceable contract, the required agreement must come from a legally capable parent or guardian. A child's use or entry of a birth year does not by itself establish guardian consent.

The app does not currently collect verifiable parental consent in the app. If applicable law requires that consent, use is permitted only once the requirement has been fulfilled. Contact privacy@autometa.in about a younger account. These Terms do not replace the necessary safeguards.

Registration requires authentication via Google ID token validation. You agree to provide accurate registration information and keep your handle and profile details updated.

Take reasonable steps to protect your Google account and device, and notify support@autometa.in if you suspect unauthorized access. You are responsible for use you authorize and your own wrongful conduct. This does not transfer our security duties to you or make you automatically responsible for events outside your control.

Accounts are personal to each aspirant and may not be shared, sold, transferred, or assigned to any other person.

Autometa grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use PrepCue solely for your own non-commercial, personal exam study and practice.

You agree to uphold academic integrity and fair play. You must not:

• Use bots, scripts, auto-clickers, modified clients or other tools to cheat, gain an unfair advantage or artificially change scores or ratings. Legitimate accessibility tools are not prohibited merely because they assist interaction.
• Copy or scrape protected question banks or software, bypass security controls, or reverse engineer the service except where applicable law permits it.
• Manipulate network timing, tamper with WebSocket connections, or exploit software glitches to gain an unfair competitive advantage.
• Harass, abuse, impersonate, or intimidate other aspirants through offensive handles, room codes, or false user reports.
• Interfere with or disrupt the integrity, security, or proper functioning of PrepCue servers and networks.

PrepCue's protected software, original content, interface and branding belong to Autometa or the relevant licensors or rights holders. References to exams or third-party materials do not transfer ownership of those materials to Autometa. Any permitted use remains subject to applicable rights and law.

You retain rights you have in information you submit. You give Autometa only the permission needed to store, process and display your submitted profile information, feedback and activity to operate the features you use, subject to the Privacy Policy and your available settings. This is not an unrestricted sale or assignment of your personal data or intellectual property.

No Guarantee of Exam Results: PrepCue is an educational study aid and competitive practice platform. We do not guarantee that using PrepCue will result in achieving any particular score, rank, percentile, or admission to medical, engineering, or other higher-education institutions.

Verification of Answers: While we strive for accuracy, educational syllabi and question interpretations change. We do not guarantee that every question, diagram, or explanation is completely error-free or up to date. Users must verify concepts against official NCERT textbooks, current syllabus notifications, and official examination keys.

PrepCue is an independent study aid provided by Autometa. It is not an official exam application and is not affiliated with or endorsed by NTA, NMC, IITs, CBSE or other examination authorities. Exam names identify the study context only.

PrepCue relies on mobile networks, internet connectivity, and third-party infrastructure (such as Google Authentication and cloud hosting). We do not warrant that matches or tournament rounds will be entirely uninterrupted or error-free.

Ask AI opens external services such as ChatGPT or Gemini. They have their own availability, answer quality and data practices, as explained in the Privacy Policy. We do not control their services or guarantee their answers. This does not exclude our responsibility for information we send or any obligation that applicable law imposes on us.

To protect fair play and leaderboard integrity, Autometa reserves the right to correct match results, adjust subject ratings, or rectify coin balances resulting from confirmed software bugs, synchronization dropouts, or cheating investigations.

Virtual coins are non-monetary digital incentives earned through study consistency, missions, and quiz battles. Coins have no monetary value, cannot be redeemed for legal tender, and cannot be traded or transferred.

Coins may be adjusted or deducted if earned through cheating, bot usage, or system bugs, or forfeited upon account deletion or legitimate termination.

We may suspend, limit, or terminate your access to PrepCue if you breach these Terms, engage in cheating or harassment, or pose a security risk to the platform.

Where feasible, we aim to provide notice and an opportunity to appeal suspensions by emailing support@autometa.in with details of your account and circumstances.

You may stop using PrepCue at any time. Instructions for permanent account deletion remain accessible even during suspension, as described on our Account Deletion page.

To the extent applicable law allows, PrepCue is provided as is and as available. We do not promise uninterrupted availability, an error-free question bank, particular exam results or suitability for every individual study need. Mandatory warranties and remedies remain available.

To the extent permitted by applicable law, we exclude liability for indirect or consequential loss, including lost profits or opportunities, arising from use of or inability to use PrepCue. The exceptions below apply to every exclusion and limitation in these Terms.

To the extent lawful and reasonable under applicable law, Autometa's total liability arising from PrepCue is limited to the greater of INR 1,000 or the amount you paid directly to Autometa for PrepCue in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, wilful misconduct, gross negligence, death or personal injury where liability cannot lawfully be limited, mandatory consumer or privacy rights, or any other non-excludable obligation. These protections take priority over the cap, disclaimers and exclusions.

You remain responsible for your own unlawful misuse or intentional damage to the extent the law permits. These Terms impose no unlimited indemnity on children and do not prevent complaints to consumer authorities or the exercise of statutory remedies.

We may revise these Terms as PrepCue introduces new features or complies with regulatory updates. When changes are material, we will provide reasonable advance notice through in-app alerts or website notices before the updates take effect.

Where lawful, continued use after notified changes take effect indicates acceptance. Where the law requires fresh consent or an express agreement, we must obtain it. Changes do not remove accrued rights or retrospectively waive an existing claim.

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles, subject to any mandatory local consumer protection remedies that cannot be waived in your place of residence.

Before initiating formal legal action, we encourage you to contact us at legal@autometa.in to seek an amicable and prompt resolution.

Nothing in these Terms prevents you from approaching competent statutory consumer protection authorities or grievance redressal officers as provided by law.